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Sales Operation (Sr.) Analyst, Data Governance



IT, Sales & Business Development
Posted on Wednesday, June 26, 2024

About Us:

SentinelOne is defining the future of cybersecurity through our XDR platform that automatically prevents, detects, and responds to threats in real-time. Singularity XDR ingests data and leverages our patented AI models to deliver autonomous protection. With SentinelOne, organizations gain full transparency into everything happening across the network at machine speed – to defeat every attack, at every stage of the threat lifecycle.

We are a values-driven team where names are known, results are rewarded, and friendships are formed. Trust, accountability, relentlessness, ingenuity, and OneSentinel define the pillars of our collaborative and unified global culture. We're looking for people that will drive team success and collaboration across SentinelOne. If you’re enthusiastic about innovative approaches to problem-solving, we would love to speak with you about joining our team!

What are we looking for?

SentinelOne seeks a Sales Operations Analyst to support the Data Governance framework and all related tasks in the GTM strategy as we expand and be part of a transforming organization. This role will manage the day-to-day tasks and programs related to Sales Data Governance, as well as getting involved in larger sales initiatives and projects that impacts our process, systems, and data as they are critical to the success of the Sales organization.

What will you do?

  • Maintain the global data governance framework for Salesforce and process to ensure regional operations run smoothly through our Master Data Management Plan
  • Lead effective data management and data governance practices related to Salesforce Account data and related objects
  • Assist in balancing immediate results while driving towards a strategic long-term data governance roadmap
  • Analyze data and leverage insights to identify problems, effectively incorporate improvements and track success
  • Assist in establishing and formally documenting best practices and standards for the Sales Operations team
  • Maintains and performs data admin actions (e.g. duplicate merging, ownership changes, record alignments & migrations, scrubbing, etc.)
  • Assists with the Sales Operations support queue to act as frontline support to our Sales teams
  • Maintaining and improving the Salesforce data dictionary for key stakeholders in the Revenue Operations organization
  • Work together with the data scientist in Revenue Operations to create a framework for organizing data needs to be accessible and consumable format for reporting needs
  • Systematically clean and transform Salesforce data to enhance our data source of truth usability for stakeholders across the business

What skills and knowledge should you bring?

  • Bachelor degree preferred
  • 2-4 years in a data analyst or sales operations role
  • Comfortable working with GSuite and PowerPoint presentations
  • Experience with Master Data Management, Data Governance, Data Operations, Data quality measurements and Data Stewardship
  • Comfortable working with Excel pivot tables, lookups and fuzzy lookups
  • Strong creative problem-solving abilities
  • Results-driven, self motivated and able to multitask
  • Organized, with excellent attention to detail, and work in a fast-paced environment
  • Salesforce Power User - you can pull reports and create actionable dashboards and insights with ease while thinking strategically about data integrity
  • Familiarity with Salesforce structures including Account, Lead, Contact, and association/territory models
  • Data Ownership - you love diving into data and numbers, QAing, and discussing results

Why us?

You will work on real-world problems and make an impact by protecting our customers from cyber threats. You will be joining a cutting-edge team and will be able to influence the architecture, design and structure of our core platform. You will tackle ongoing challenges and work with the very best in the industry.

SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

SentinelOne participates in the E-Verify Program for all U.S. based roles.