Who We Are and What We Do

Rail is set to dominate short and medium haul travel around the world. It’s faster, greener and more convenient than air travel, and it cuts down on the carbon emitting congestion of road travel. With the ongoing climate crisis it’s more important than ever to put this mode of transport at the forefront of people's minds. The trouble is, there’s been nothing modern about rail’s online customer experience… until now!

We are SilverRail, a global tech company delivering the digital infrastructure that opens up rail to the world. Our technology is powering rail and travel agencies across the globe, making it easy for people to choose rail and cut their carbon emissions.

We have been around for more than 12 years, with our teams now based globally from our bases in London, Boston, Brisbane and Stockholm. We believe in ‘fail-fast-fail-early’ to find innovative solutions to complex problems, and our agility and refreshingly novel approaches mean we have already developed into a force to be reckoned with.

But we have ambitions for so much more. With a raft of new clients joining us, and with our growth about to enter its prime, we aim to become the biggest player in the rail tech space.

The Role

As our Growth Director, you will play a pivotal role in nurturing existing relationships, but also driving growth opportunities within your portfolio of clients, identifying further areas we can support them and delivering to their needs of making rail easy. You won't just be chasing targets; you'll be crafting the narrative and steering the ship alongside the VP Commercial, and your other teammates.

Key Responsibilities

• Own the revenue growth targets for your accounts
• Report on key performance metrics within account partnerships
• Build and maintain strong relationships with key decision-makers as well as identify growth opportunities to deepen these partnerships
• Secure renewals through strategic engagement
• Drive the communication strategy for our clients
• Rally internal resources to ensure we deliver high-quality results, delighting our customers
• Collaborate with product development teams to ensure that products and services meet customer needs and align with market trends
• Immerse yourself in the rail industry; become the go-to industry expert and harness this knowledge to inform market driven strategies
• Deep dive into our products, answering top level client queries

Required Competence and Skills

• Bachelor's degree in business, marketing, or a related field would be beneficial
• Minimum of 6 years of experience in sales, business development, or account management in a B2B environment
• Background in the rail or travel industry preferred
• Proven track record of driving revenue growth and developing strategic accounts.
• Strong business acumen and financial management skills
• Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders
• Commercially savvy with a strong understanding of the pulse of the market and current trends

• A growth mindset, coupled with a self-starter mentality
• Ability to bridge the gap between our clients and the technical team, with an understanding of how our products work. API knowledge is beneficial
• Experience working with cross-functional teams to achieve business objectives
• Ability to think strategically and analytically, passionate about innovation and continuous improvement
• Open to travelling as required to meet with new and existing clients, as well as the internal team

Why us?

• We have an average Glassdoor grade of 4.7 and 100% recommendation rates.
• We are a globally accredited Great Place To Work: https://www.greatplacetowork.co.uk/workplace/item/6789/SilverRail+Technologies&time=1683041411341#career
• We are an accredited flexible company and were named in Flexa’s Top 50 Most Flexible Companies: https://flexa.careers/companies/silverrail
• We utilise a hybrid working model, providing equipment for home working alongside one or two monthly visits to our beautiful central London office.
• We offer a highly competitive benefits package including private healthcare and Perkbox rewards, as well as stock options that give you the chance to buy into SilverRail’s future.
• We provide a wealth of career development opportunities with training that is individual, focused on improving your skills and helping you become the best professional you can be.
• Our team’s health and wellness is genuinely important to us, so we offer a number of wellbeing seminars and membership to the #1 leading meditation app.
• We are the fourth company in the world to become reproductively responsible, accredited by Hertility providing educational workshops around women’s health, family planning and fertility as well as progressive leave policies & hormone testing
• A unique opportunity to work for a tech company that is helping the environment by revolutionising the way we travel.

Our values are simple: Do Good by working for a better tomorrow; Think Big Act Smart by being curious, adaptable and data-driven; and remember that through collaboration we will always be Stronger Together.

*We are a neurodiverse employer and are working hard to improve our recruitment processes, so if there is any way that we can make the recruitment experience better for you then please let us know in your application - all information will be treated as strictly confidential*