Responsibilities –

• Lead end‑to‑end IT infrastructure management including servers, networks, cloud environments, and endpoint security platforms (JAMF and other device management tools)
• Administer and maintain core enterprise systems such as Active Directory, Group Policy, DNS, DHCP, and domain services
• Manage server deployment, upgrades, maintenance, and capacity planning for new and ongoing projects
• Oversee cloud operations, including cloud agent management and optimization of cloud resources
• Implement and manage enterprise security solutions, including firewalls (SonicWall, Sophos, Fortigate) and antivirus platforms (Sophos, McAfee, Symantec)
• Ensure robust backup, disaster recovery, and business continuity strategies for critical systems and data
• Own IT audit, risk, and compliance processes in line with regulatory and organizational standards
• Manage IT service delivery using platforms such as ServiceNow and CA, covering incidents, change requests, service requests, and asset management
• Participate in SOC operations, monitoring, investigating, and responding to security alerts and incidents
• Lead and mentor IT team members, driving operational excellence and continuous skill development
• Plan and manage IT budgets, focusing on cost optimization, provisioning, and resource allocation
• Drive procurement decisions for hardware, software, and technology assets
• Define and enforce IT policies, processes, and best practices to enhance efficiency and security posture
• 8–12 years of experience in IT infrastructure, systems administration, or IT operations
• 3–5+ years in an IT Manager, Lead, or senior technical role
• Strong hands-on experience with Windows Server environments (Active Directory, Group Policy, DNS, DHCP)
• Proven experience managing cloud platforms (Azure, AWS, or GCP), including optimization and cost control

Requirements

• 8–12 years of experience in IT infrastructure, systems administration, or IT operations
• 3–5+ years in an IT Manager, Lead, or senior technical role
• Strong hands-on experience with Windows Server environments (Active Directory, Group Policy, DNS, DHCP)
• Proven experience managing cloud platforms (Azure, AWS, or GCP), including optimization and cost control.
• Experience with endpoint and device management platforms such as JAMF or equivalent tools
• Solid expertise in server deployment, upgrades, lifecycle management, and capacity planning
• Hands-on experience with enterprise security solutions including firewalls (SonicWall, Sophos, Fortigate) and antivirus platforms (Sophos, McAfee, Symantec)
• Experience with SOC operations, security monitoring, and incident response
• Strong knowledge of backup, disaster recovery, and business continuity planning
• Experience supporting IT audit, risk, and compliance requirements
• Hands-on experience with ITSM tools such as ServiceNow, CA, or similar platforms
• Proven ability to lead, mentor, and develop IT teams
• Strong stakeholder management and cross-functional collaboration skills
• Experience managing IT budgets, cost optimization, and resource planning
• Proven capability in hardware and technology procurement and vendor management
• Ability to define, implement, and enforce IT policies, standards, and best practices
• Strong problem-solving, communication, and documentation skills