Jobs

Be a part of it. Join the #AccelFamily

Process Excellence Manager

Spyne

Spyne

Gurugram, Haryana, India
Posted on Tuesday, June 4, 2024

Who are WE ?

At Spyne, our mission is to revolutionize automotive retailing. Every year, 52 million cars are sold in the US, for a combined worth of $1700 billion, and, valuing the used-car market at $1000 billion. Our new-age, Generative AI-powered solutions are designed to transform the car visuals into premium studio visuals. Dealerships & marketplaces across the US & Europe, are able to better engage their online visitors, driving greater customer showroom visits, and eventually sales.

Spyne aims to expand into additional software segments within the used-car market, addressing the specific needs of dealerships. Leveraging our go-to-market strategy, we plan to cover all aspects of the dealer journey, from acquiring and appraising cars to listing, marketing, selling, and managing customer relationships.

The Spyne team, located in Gurugram, India, aims to be the leading software provider in the used-car market. Supported by top investors like Accel Partners and Storm Ventures, as well as experienced founders, we believe in revolutionizing Digital Production for greater efficiency and intelligence.

Know more about us here:

Yourstory - https://bit.ly/3LXUVn9

Spyne x AWS - https://bit.ly/47BrVxj

Auto - https://www.youtube.com/watch?v=yZBOiKKj9_s

To get a preview of our product, download it from the Google Play store and iOS App Store.

What you'll do?

  • Process Optimization: Analyze, design, and implement efficient and effective business processes across various departments to enhance productivity and quality.
  • Continuous Improvement: Lead continuous improvement initiatives using methodologies and Agile to drive operational excellence.
  • Performance Metrics: Develop and monitor key performance indicators (KPIs) to measure the effectiveness of processes and identify areas for improvement.
  • Change Management: Manage change initiatives by working closely with stakeholders to ensure smooth implementation and adoption of new processes.
  • Project Management: Oversee and manage multiple process improvement projects simultaneously, ensuring they are delivered on time and within scope.
  • Training and Development: Develop training materials and conduct training sessions to educate employees on new processes and best practices.
  • Collaboration: Work closely with cross-functional teams, including Product, Engineering, Sales, and Customer Support, to identify process bottlenecks and recommend solutions.
  • Technology Integration: Identify and implement technology solutions to automate and enhance business processes

What you must have?

  • Bachelor’s degree in Business Administration, Management, Engineering, or a related field; MBA or relevant certification (e.g., PMP, Six Sigma Black Belt) is a plus.
  • 4+ years of experience in process improvement, project management, or a related role, preferably within a SaaS or tech environment.
  • Proven track record of successfully leading and implementing process improvement initiatives.
  • Strong analytical and problem-solving skills with the ability to use data to drive decision-making.
  • Excellent project management skills, including the ability to manage multiple projects and priorities simultaneously.
  • Exceptional communication and interpersonal skills with the ability to influence and collaborate effectively at all levels of the organization.
  • Proficiency in process mapping and analysis tools, as well as familiarity with project management software.
  • Ability to thrive in a fast-paced, dynamic startup environment and adapt to changing priorities.

We Love to Enjoy!

  • Unplugged Fridays: Monthly activities fun Friday activities where teams fuse creativity and competition, crowned with rewards for victory.
  • Team Bashes: Regular gatherings to bring up appreciation, motivation, and relaxation.
  • Birthday Bliss Bonanza: Monthly gatherings to celebrate the unique magic of each team member, turning birthdays into shared moments of joy.
  • Festival Fiestas: Vibrant festivities with music, food, games, and more, creating memorable experiences

Why join Spyne?

  • We are a young start up with an average age of employees as 25-26 yrs
  • Even during the “great resignation” period, we had near-zero attrition that speaks volume about culture.
  • With the rating of 4+ on glassdoor, we are one of the top rated AI Tech company
  • Best Male-Female ratio among in the AI tech industry
  • Have all best-in-class employee ‘supportive’ policies, as per govt mandates
  • We are obsessed about delivering best customer experience with utmost client delight

Talk to us to find out more!

We are in the growth stage. It's the best time to enter and grow 10X+ times with the company.