Who are we?

At Spyne, our mission is to revolutionize automotive retailing. Every year, 52 million cars are sold in the US, for a combined worth of $1700 billion, and, valuing the used-car market at $1000 billion. Our new-age, Generative AI-powered solutions are designed to transform the car visuals into premium studio visuals. Dealerships & marketplaces across the US & Europe, are able to better engage their online visitors, driving greater customer showroom visits, and eventually sales.

The Spyne team, located in Gurugram, India, aims to be the leading software provider in the used-car market, addressing all aspects of the dealer journey, from acquiring and appraising cars to listing, marketing, selling, and managing customer relationships. Supported by top investors like Accel Partners and Storm Ventures, as well as experienced founders, we believe in revolutionizing Digital Production for greater efficiency and intelligence. We are among the very few companies in Gen AI space in India, which has truly commercialized the AI, generating hard cash and revenues. We have been consistently featured among the top Gen AI startups coming out of India, and building for the globe.

Read more about us here:

Product - t.ly/dtOd0

Recent growth - t.ly/bOv3D

What are we looking for?

We are looking for a SDE I - Tech Support o join our Technology Team. You will diagnose and resolve complex software issues, develop tools and scripts to improve support processes, and collaborate with engineering teams to enhance product quality.

What will be your key responsibilities?

• Analyze and diagnose complex software issues reported by customers, providing timely and effective solutions or workarounds.
• Develop and maintain tools, scripts, and automation to enhance troubleshooting and improve support workflows.
• Work closely with engineering teams to understand product functionality and contribute to product improvements based on customer feedback.
• Communicate effectively with customers, providing clear explanations and updates on issue resolution.
• Document solutions, common issues, and best practices to enhance the knowledge base and support materials.
• Contribute to the creation of technical documentation and user guides.
• Identify and suggest process and tool improvements to enhance the support experience.
• Stay current with product updates, industry trends, and emerging technologies.

What you must have ?

• BTech/BS/MS degree in Computer Science, Engineering or a related subject
• 0-1 year exp is mandate including, proficiency in NodeJS or Python, SQL/NoSQL, ElasticSearch, Rest API
• Experience with Agile or Scrum software development methodologies
• Should be comfortable for US shift (6:00 pm -3:00 am)
• Implemented solutions that handle high availability, concurrency, low latency requirements
• Strong command over Data structures, algorithms, OOD and common Design Patterns
• Experience with Git and deployment systems
• Good working experience with AWS; Cloud management systems
• Excellent analytical and communication skills.

Why join Spyne?

• We are a buzzing start-up trusted by the world’s leading investors
• Highly meritocratic culture with a lot of autonomy and accountability
• Best-in-class employee benefits, we provide the machine of your choice, and tools of your choice so that you can do your best work
• We are obsessed with delivering the best experience to our customers and also obsess about delivering the best experience to all Spynians!
• We are growing rapidly, and it is a great time for you to join the Spyne rocketship!

We are in the growth stage. It's the best time to enter and grow 10X+ times with the company.