UX Designer
Synthflow
Location
Berlin, EU Remote, UK Remote
Employment Type
Full time
Location Type
Hybrid
Department
Product
Synthflow AI is a no-code platform for deploying voice AI agents that automate phone calls across contact center operations and business process outsourcing (BPO) at scale. We help mid-market and enterprise companies manage routine calls to save teams time and resources.
Our agents have already delivered measurable impact:
Over 5 million hours of contact center operations saved
35% more calls answered compared to non-AI operators
45 million calls handled with a 99.9% uptime
Backed by Accel, Atlantic Labs, and Singular and trusted by over 1,000 customers, our growth leads an industry shift toward sophisticated and accessible conversational AI.
What You'll Do
Own end-to-end product design for workflows, dev tooling, and AI agent experiences
Translate complex technical concepts (Prompting, APIs, Evals, workflows) into intuitive and delightful interfaces
Work side-by-side with founders, engineers, and product leaders to rapidly ship and iterate
Push projects forward with a bias towards action — no theory
Conduct lean user research, testing, and feedback loops with customers to validate design decisions
Shape and evolve our design system and product identity as we scale
What We're Looking For
3+ years of product design experience, with ownership of shipped products from idea to production
Background in startups — ideally as an early or founding Product Designer (Seed → Series A+ growth journey)
Proven experience designing developer-facing tools, workflows, or automation or AI Agent products
Entrepreneurial mindset: comfortable with ambiguity, scrappy execution, and wearing multiple hats
Strong balance of UX, UI, and product thinking; portfolio that shows both craft and speed
Technical fluency — you don't shy away from JSON, APIs, traces, logs, and know how to design for technical users
What We Offer
Autonomy at speed: High-ownership roles in a fast-moving startup
Cutting-edge technology: Work on what interests you most
Career growth: Scale your impact as the company grows
Rewarding package: Competitive pay, equity options, and comprehensive benefits that reflect your skills and experience
Founded in Berlin in 2023 by serial entrepreneurs Albert Astabatsyan, Hakob Astabatsyan, and Sassun Mirzakhan-Saky, Synthflow AI democratizes access to advanced voice AI with a no-code platform that lets enterprises easily create, deploy and scale natural-sounding, cost-effective voice agents tailored to their business needs.
