We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together.

Role:

Alteryx is seeking a Senior Strategic Customer Success Manager (CSM’s) to serve and develop uniquely strong customer loyalty. The SR Strategic CSM will be able to articulate how the customer is at the center of every decision. They drive customers through our success cycles by proving domain expertise and earning trust among customer main points of contact. SR Strategic CSMs create and maintain bonds with our customers that fuel customer success, retention, growth, renewal, and advocacy. Your role will be directly tied to value generation for our customers, by helping them develop the right strategy to onboard, adopt, and successfully utilize Alteryx products to achieve their desired outcomes. The results of a CSM's efforts should lead to healthy, adopted, referenceable customers that achieve value-based outcomes and are eager to expand their use of Alteryx across their organization. In addition, the Senior Strategic Customer Success Manager will work to anticipate customer concerns or challenges proactively and implement or create best practices to address them. This role will also thrive in coaching and mentoring CSMs and Strategic CSMs in competencies including domain expertise and customer centricity. This position is remote-friendly.

Responsibilities:

Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences.

This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls.