MBBS Doctor JD

Video Consultations | Truemeds Labs-Diagnostics

Work from Office: Mumbai

About Truemeds Labs

At Truemeds, we're on a mission to make quality healthcare more affordable and accessible for millions of Indians.

As part of our growing Diagnostics business, we're looking for an empathetic and patient-focused MBBS Doctor to conduct video consultations with customers after their diagnostic tests. This is a full-time, in-office role where you'll help customers understand their health reports, answer their questions, and guide them towards healthier lifestyles through evidence-based medical advice.

If you're looking for predictable work hours, meaningful patient interactions, and an opportunity to be part of one of India's fastest-growing digital healthcare companies, we'd love to meet you.

What You'll Do

• Conduct scheduled 1:1 video consultations with customers after they receive their diagnostic test reports.
• Explain diagnostic reports in simple, easy-to-understand language.
• Help customers understand abnormal findings, possible causes, and recommended next steps.
• Provide lifestyle, dietary, and preventive health recommendations based on medical guidelines.
• Recommend when customers should seek specialist consultation or further investigations.
• Maintain accurate consultation notes and documentation.
• Ensure a high-quality patient experience with empathy, professionalism, and clear communication.
• Collaborate with internal care, diagnostics, and operations teams to improve customer outcomes.

Who We're Looking For:

Must Have

• MBBS degree (Mandatory)
• Valid State Medical Council/NMC Registration
• Strong communication skills in English and Hindi (additional regional languages are a plus)
• Excellent patient counselling and explanation skills
• Comfortable using video consultation platforms and basic digital tools
• Patient-centric approach with strong empathy

Good to Have

• MD or postgraduate qualification
• Experience in General Practice, Telemedicine, Family Medicine, Preventive Health, Corporate Hospitals, or Diagnostics
• Experience explaining lab reports to patients