unitQ is a game-changing AI SaaS platform that empowers companies to build the world’s best products by leveraging real-time customer feedback to improve product quality and drive growth. unitQ’s leading AI technology aggregates customer feedback - in every language translated from public and private channels like surveys, reviews, support calls, product usage data, and more - to tell companies precisely what user friction, if fixed, will have the greatest impact. AI insights from unitQ drive higher conversion rates, better customer satisfaction, and more efficient use of engineering resources.

Our co-founders Christian Wiklund and Niklas Lindstrom have worked together for over a decade and successfully exited SKOUT, one of the first social networking dating apps with over 50 million installations globally. unitQ serves category-leading companies like Spotify, Bumble, Zendesk, PayPal, Uber, and more and is backed by leading investors including Accel, Gradient Ventures, and Zendesk Ventures. We are a group of smart, passionate leaders shaping the future of AI and are building a high-performing team.

We are looking for a talented Solutions Architect with the skills, energy, and passion to support our customers in implementing the latest AI technology. You will be responsible for understanding customer pain points and driving customer success by AI-enabling their use cases with the unitQ platform. We're looking for people with high customer empathy who can lead strategic customer conversations, identify opportunities, and drive processes to achieve impactful customer outcomes.

At unitQ, we believe that a diverse and inclusive team is key to building a great product. We celebrate the different cultures, perspectives, and experiences reflected across our team and will continue to build a diverse team as we grow.