Enterprise Account Executive, New Business West

UserTesting

UserTesting

Sales & Business Development
Multiple locations
Posted on Dec 19, 2024

We’re UserTesting, a leader in experience research and insights; we believe the path to human understanding and great experiences start with a shared understanding—seeing and hearing how another person engages with the world around them and taking in their perspective. Working at UserTesting, you will be empowered to help organizations discover the human side of business–transforming how they work, collaborate, innovate, and bring new products and experiences to market. This is what inspires us, and it’s how we enable companies to connect with their audiences naturally and organically through an experience that is uniquely, and intentionally human.

A trusted company by top brands for 15+ years, UserTesting, recently merged with UserZoom, has over 3,400 customers in 50 countries, including 75 of the Fortune 100 companies. Joining our team means being part of a passionate group focused on transforming how companies learn from and understand their customers. Come join us and help us build the engine for human understanding.

The Team

Our global Go-to-Market function is a high-performing group of sales professionals across multiple segments. It includes solution consultants, customer success managers, business development, services and is led by an accomplished, global leadership team.

The Opportunity

As our Enterprise Account Executive, New Business you'll target net new enterprise prospects and recruit them as UserTesting customers. We’re already working with some of the world’s greatest brands and you’ll play a key role in expanding this list of logos!

You'll work closely with the entire go-to-market team including Marketing, Solution Consultants, Customer Success and our team of BDRs to accelerate UserTesting’s growth. In this role, you will be selling to Enterprise organizations who are focused on connecting to their customers and gaining real human insights across a full range of experiences. Here are some areas you'll focus on:

  • Overachive on an annual quota that comprises of SaaS and Services across a complex, solution-based sales process encompassing multiple groups within a large enterprises

  • Develop new business opportunities by analyzing and proactively targeting ICP-fit named accounts within your territory

  • Articulate and demonstrate UserTesting’s unique business and technical value

  • Execute end-to-end sales activities, including pipeline creation, lead follow up and leading the end to end sales process from, opportunity qualification to close and ultimately retention

  • Proactively develop unsolicited proposals that justify the expanded use of UserTesting throughout the Enterprise across New business logos.

  • Effectively and accurately forecast sales opportunities, while tracking and using critical metrics that predict sales success

  • Track all relevant sales activity using the company's CRM platform (SFDC)

  • Build a plan to optimise the resources and growth across your designated territory

  • Direct and communicate feedback for the company and support future solution development

What we're looking for:

  • Significant experience selling Enterprise SaaS and Services solutions and a demonstrated, successful track record of exceeding new-business quotas... If you've been in a presidents or sales club, we want to know!

  • You’ll have previously worked in a fast paced, VC or PE back environment and be able to rigorously forecast on deals

  • You'll need the flexibility to travel (approx. 30-40% of the time)

  • You're experienced in building relationships with Global 1000 senior Executives, Line-of-Business and Digital Marketing, Product Management, Mobile, and Market Research executives

  • Passion for working with emerging technologies and a desire to deeply understand and demonstrate UserTesting’s functionality, use cases, as well as business and technical elements

  • You'll have experience of successfully working with and executing a complex, solution-based enterprise sales process

  • Proficiency in knowing the difference between activity and results and have a solid work ethic

  • Experienced using a structured, value-based sales approach (we use MEDDICC so it's a plus if you've already used that)

  • Candidates residing in the west coast of United States (this is a remote position)


Perks/Benefits

  • Private Medical, Dental and Vision

  • Health Savings Account

  • Pre-Tax Benefit Accounts (FSA)

  • Commuter Benefits - transit and parking

  • Flexible Time off (Full time salaried (exempt) employees)

  • 12 Days of observed holiday entitlement

  • Basic Life insurance, Short-Term Disability and Long-Term Disability insurance

  • 401(k) Retirement Plan

  • Professional Development Stipend

  • Remote Equipment Expense Reimbursement

  • Mental Wellness Employee Assistance Program

  • Monthly wellness and telecommunications reimbursements

  • Paid quarterly volunteering days and Charity donation matching via our UT Cares Volunteers and Charitable Giving Committee

  • Perks at Work discount scheme

  • Pet Insurance reimbursement

  • Employee Referral Programme

  • Employee-led groups to help foster a more inclusive employee experience and build a culture of belonging at UserTesting. Read more here!


Please note: You are NOT required to create a Workday account to apply to this position!

UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.