IT Support Specialist, IT
Vinted
Brief info about Vinted
Vinted Marketplace is the largest online international C2C marketplace in Europe dedicated to second-hand fashion, with millions of registered members spanning 20+ markets in Europe and North America. With a mission to make second-hand the first choice worldwide, Vinted enables people to sell and buy second-hand clothes and lifestyle items from each other, helping give those items a second or even third life.
Vinted Go launched in 2022, with a focus on developing products and solutions for more seamless shipping and delivery across Europe. Vinted Go has connected more than 40 carriers and more than 200,000 PUDO points across Europe to support the delivery of millions of parcels per year.
The Vinted Group, composed of Vinted Marketplace and Vinted Go, is headquartered in Vilnius, with workplaces in Germany, Lithuania, France, the United Kingdom, the Netherlands and over 2,000 employees. It is backed by six leading venture capital firms: Accel, Burda Principal Investments, EQT Growth, Insight Partners, Lightspeed Venture Partners, and Sprints Capital.
Information about the position
Working in the IT Support Team, you’ll be working alongside other team members in Amsterdam, Berlin, and Vilnius who look after our Vinted offices across Europe. Team aim’s to make sure that the whole organization operates securely and efficiently, and that Vinted employees are supported with the best possible IT Equipment and Software for their role.
In this position, you’ll:
- Be the voice of our IT service, delivering IT Support to our internal colleagues with broader, international IT Support team
- Make an impact on our IT systems by contributing to different initiatives in both software and hardware
- Identify opportunities for improvements and take responsibility for their implementation
- Look after Vinted’s IT infrastructure
- Collaborate closely across teams, with the shared goal of providing the best service
About you:
- A strong willingness to learn, master new technologies, and grasp new concepts
- Practical experience administering different operating systems (primarily macOS) and hardware
- Excellent written and spoken communication skills in English
- Previous experience in IT Admin/Customer Support is an advantage
- Interest in managing Atlassian is an advantage
Work perks
- The opportunity to benefit from our share options programme
- 25 working days of holiday
- Newest MacBook models
- Free access to an office gym
- Mental and emotional health support through the Mindletic app
- Home office support: we provide IT workstation equipment and a personal budget of up to €540 for home workplace furniture
- Private health insurance
- On-site canteen serving delicious homemade food at discount prices
- Frequent team-building events
- A personal monthly budget for shopping on Vinted
- The opportunity to spend up to 90 days per year - 21 of which can be spent working outside of the EU - on workation
- A dog-friendly office
Working at Vinted
Individual Learning Budget
We invest in your professional growth! As part of our commitment to continuous learning, we offer an annual learning budget to support your personal and career development through courses, certifications, workshops and more.
Hybrid Work
We’ve adopted a hybrid workplace model where 2 days in the office are recommended but not enforced. It’s up to you and your team to decide on the exact days you’ll spend working together in person.
Equal Opportunity
The Vinted Group is committed to building an inclusive workplace where people from all walks of life feel a sense of belonging. We welcome applications from people of all backgrounds, identities and life experiences. At Vinted, all applicants are treated fairly without regard to their race, age, religion or belief, sex, national origin, citizenship, gender identity, sexual orientation, disability, or any other protected characteristic.
The salary range for this position is € 1,790 - € 2,500 gross per month.