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Associate Manager, Continuous Operations



Cranford, NJ, USA
Posted on Saturday, June 29, 2024

About Us

Imagine: 30 unique restaurants to order from, brought to your door in under 30 minutes. That’s what our customers experience.

At Wonder, we want to make world-class food within reach, no matter where you live. That’s why we’ve created a vertically integrated, new standard of dining that will allow you to enjoy menus from award-winning chefs and iconic restaurants across the country, all in one place. Our elevated brick + mortar locations will offer pick up and dine in options, as well as delivery to your home.

As a food-tech startup backed by top-tier venture capitalists and led by a team of experienced entrepreneurs—including some of the most accomplished leaders in the technology, culinary, and logistics industries—we’re growing. Join us in pioneering a new category of dining called “Fast-Fine”, and revolutionizing the way people eat.

About the role

The Associate Manager, Continuous Operations role is under Remarkable Foods Hospitality, LLC.

  • Assist with the Production & Culinary Operations by creating the production schedule, ensuring production demand is balanced, and uploading all production demand to requisite systems.
  • Utilize industrial engineering processes to identify opportunities to streamline work, reduce waste and identify cost savings opportunities.
  • Follow DMAIC (Design, Measure, Analyze, Improve, and Control) principles to support and participate in strategic initiatives across the organization.
  • Assist in identifying opportunities in the process workflow, plan improvement changes in process workflow, plan improvement changes in the current process, execute the changes in process and review how the changes are working for the teams.
  • Lead and participate in teams as they collaborate to help efficiencies and quality improvements.
  • Closely monitor KPIs (Key Performance Indicators) and processes to assist with development of cost reduction, capacity improvement strategies.
  • Assist Master Data Management department with macro Data structure, design, & process flow.
  • Optimize work, material, and information flows and processes.
  • Eliminate non-value-added activities, weak process designs, and improve internal and external customer satisfaction through sustainable processes.
  • Build various simulation, optimization and dynamic models to better guide key decisions and create templates and reports for re-occurring distribution.
  • Take steps to improve the efficiency and effectiveness of existing continuous improvement projects underway by modifying, eliminating, and accelerating as appropriate.
  • Continually communicate findings and opportunities for improvement.
  • Collect data and communicate performance standards for team members and consistently compare performance against the standards.
  • Interpret and apply required policies and procedures. Work with Forecasting & Restaurant GMs to ensure production demand and sequence is sense checked and correct on a daily basis.
  • Provide daily reporting around fulfillment percentage for the Production & Culinary Operation.
  • Support the development and improvements on applications throughout the organization. Support Operation Managers on resources, projects, status, and outcomes.

The experience you have

  • Bachelor’s degree or U.S. equivalent in Industrial Engineering, Mechanical Engineering, Operations Management, Engineering Management, Operations Research, or related field, plus 3 years professional experience as an Industrial Engineer, Associate Manager, or related occupation/position/job title involving industrial engineering.
  • Must also have the following special skills:
    • 3 years of professional experience using industrial engineering principles (including Time and Motion studies and workflow simulation) to continuously improve operational flows and facility layouts and creating and running formal training programs for using ERP Systems, including writing SOPs, writing user guides and holding training sessions
    • 3 years of professional experience applying knowledge of lean manufacturing principles
    • 3 years of professional experience performing statistical data analysis and data visualization to report on the performance of a manufacturing facility
    • 3 years of professional experience utilizing Microsoft Office Suite (including Word, Excel, PowerPoint, and SQL)
    • 2 years of professional experience using an ERP system in a manufacturing facility to drive operational efficiencies
    • 1 year of professional experience utilizing manufacturing, supply chain, and warehousing modules and performing Production Scheduling/Planning


We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.

Base Salary Range: $105k - $120,750k

Partial telecommuting may be permitted. When not telecommuting, must report to the Cranford, NJ location.

A final note

At Wonder, we believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. If you have a disability, please let your recruiter know how we can make your interview process work best for you.

We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy.