The Role

The role / impact

You will act as the central operational hub for our flagship customer conference series, Xerocon 2026, taking place in London and Denver. By holding cross-functional stakeholders accountable and managing the master timeline, you ensure the vision for these major events transforms into meticulous execution. Your work provides the structural rigour needed to navigate a complex, deadline-driven environment, acting as the single source of truth for all project status, timelines, and dependencies to mitigate risks before they impact delivery.

The team / how they connect

Sitting within the Global Brand Experience Team, you will connect a large volume of stakeholders across Product, Marketing, Content, and Sponsorship. This group operates as a coordinated unit to deliver seamless experiences, requiring you to bridge internal teams and external agency partners to ensure no critical task is missed.

The team is currently working on / Initially, you will focus on

• Establishing the master project plan for Xerocon London (July 2026) and Xerocon Denver (August 2026), defining all critical paths and dependencies.

• Championing the use of Asana as the primary project management tool, ensuring it is set up as the single source of truth for all tasks and reporting.

• Mapping out a long-range view of leadership, team, and stakeholder connections across the two major projects.

• Implementing sprint plans to break down complex work into manageable cycles for steady, predictable progress.

Where and how you can work

This role requires flexibility in hours to connect with our teams based in the US, UK, and around the world. You will have access to our office spaces for collaboration and 'boost' days, while maintaining the flexibility to work remotely as needed to manage global stakeholder requirements.

Here are some of the things we are looking for

• You bring a proven track record of delivering complex, multi-disciplinary projects from initiation to completion, ideally within a large-scale event or marketing environment.

• Expert-level proficiency with Asana is essential, as you will use this to maintain the project's structural integrity.

• We value exceptional organisational skills and the ability to manage the master timeline for concurrent major international events.

• You possess the confidence to hold stakeholders accountable at all levels, building trust while ensuring deadlines are met.

• A solutions-focused mindset allows you to anticipate blockers and navigate challenges calmly before they impact delivery.

• You are comfortable working with financial elements, supporting budget tracking and monitoring milestones against the project plan.

Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.