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Inbound Sales Development Representative



Sales & Business Development
Seattle, WA, USA
Posted on Wednesday, June 19, 2024

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes.

Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.

Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™ and unveiling a new brand video. We are also proud to be recognized as a Great Place to Work-CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness.

To learn more about Zenoti visit:

The Sales Development Representative at Zenoti generates and qualifies sales leads through market research, cold calling and other lead generation tools. The Sales Development Representative coordinates with the sales team to ensure successful connections with prospective customers, actively pursues existing leads, and helps process leads from mailers campaigns and other marketing efforts, as well as trade shows and other events.

What will I be doing?

  • You will work with the sales and lead generation teams to source new sales opportunities
  • Perform inbound lead follow-up, and outbound prospecting/cold calling
  • Create and qualify opportunities by understanding customer needs and requirements
  • Research accounts, identify and build relationships with key decision makers and generate interest
  • Maintain and expand a database of prospects
  • Team with channel partners to build sales pipeline and close deals
  • Assess, qualify and transfer leads to the appropriate Account Executive for a formal sales presentation

Skills & Qualifications

  • Bachelor’s Degree preferred (or equivalent professional experience)
  • Proven experience in Inside Sales, sales or lead generation
  • Strong phone presence and experience dialing high volume of calls per day
  • Very strong interpersonal and communication skills
  • Business acumen, to understand the landscape of the opportunity, and the needs of prospective customers
  • Ability to conceptualize and explain complex concepts in a clear and compelling way
  • Ability to multi-task, prioritize and manage time effectively and independently
  • Must have knowledge of social networking sites and popular business directories
  • Experience in the salon, spa, medical spa, or fitness industry a plus


At Zenoti, we believe that when people feel good, they are able to do great things. We enable our employees to unleash their potential by providing enriching career opportunities and dynamic financial rewards. We foster an enriching culture, supportive and dynamic work environment, and encourage our employees to balance life, work, and wellbeing. We offer all of our employees:

  • Best in industry salary, plus bonus
  • Medical, dental, and vision coverage
  • Participation in company 401k plan
  • Paid parental leave
  • Flexible work hours

Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.