Welcome to the financial frontier of limitless possibilities - welcome to Zolve. We're not just a fintech; we're architects of a financial revolution, crafting a narrative that transcends borders. At Zolve, we believe in rewriting the rules of finance to empower global citizens, nomads, and dreamers to navigate the world without constraints.

Zolve is the world’s first cross-border neo-bank which helps migrants get access to credit in the new country based on their home country's credit score. Zolve’s cross-border capabilities enable global citizens to access financial products such as checking accounts, credit cards, remittances, insurance, and loans seamlessly, helping them to be financially free to pursue their ambitions, without limiting the services to a particular country.

As we continue to grow into multiple geographies, product lines, and customer segments, we are seeking a dynamic Fraud & Risk Manager to join us and support our journey

Role: Fraud & Risk Manager

Location: Bangalore

Employment Type: Full-Time

We are seeking an experienced Fraud & Risk Manager to lead our efforts in developing and implementing comprehensive fraud prevention strategies, managing risk, and ensuring compliance with regulatory requirements. The successful candidate will have a strong background in risk management, fraud detection, and prevention, as well as excellent leadership and analytical skills.

• Develop and implement comprehensive fraud prevention strategies to mitigate risks associated with online transactions, ensuring minimal financial losses for the organization.

• Oversee the end-to-end chargeback process, including prevention, challenging disputed transactions, and identifying root causes to reduce future occurrences.

• Lead a team in conducting manual reviews of real-time transactions and payments, ensuring accurate detection and prevention of suspicious activities.

• Manage and mentor a team of risk analysts, fostering a culture of continuous improvement, collaboration, and high performance.

• Analyze transaction data to identify emerging fraud trends and develop actionable insights, providing regular reports to senior leadership.

• Establish and maintain risk management policies and procedures, aligning them with industry best practices and regulatory requirements.

• Work closely with internal teams such as Compliance, Finance, and Customer Support, as well as external partners, to streamline risk processes and improve overall efficiency.

• Evaluate and implement advanced fraud detection tools and technologies, ensuring the team has the necessary resources to identify and mitigate risks effectively.

• Lead investigations into fraudulent activities and coordinate swift responses to minimize impact, including working with legal teams when necessary.

• Stay updated on industry trends, regulatory changes, and emerging threats to proactively adapt risk management strategies and maintain a competitive edge.

Education: Bachelor’s Degree in Business, Finance, Risk Management, or a related field.

Experience: 5-7 years of experience in risk management, fraud detection, and prevention, preferably in the financial services or e-commerce industry. Experience with advanced fraud detection tools and technologies. Proven track record of developing and implementing effective fraud prevention strategies and managing risk.

Technical Skills:

Strong knowledge of regulatory requirements, including Reg CC, Reg E, and Reg Z. Professional certifications, such as CFE, CFA, or FRM. Experience with data analytics and visualization tools. Knowledge of machine learning and artificial intelligence applications in risk management.

Soft Skills:

Excellent communication and reporting skills, with the ability to provide regular updates to senior leadership. Strong leadership and management skills, with experience in leading cross-functional teams. Problem-solving and critical-thinking skills.

We have raised $105Mn in Equity funding and a $200Mn warehouse debt line, with details mentioned below:

We also have access to a $200Mn warehouse debt line from Community Investment Management