Key Responsibilities:

• Source candidates through job portals, social media, internal databases, and referrals.
• Screen resumes and conduct initial phone screenings to assess candidates’ qualifications.
• Coordinate and schedule interviews between candidates and hiring managers.
• Maintain and update candidate information.
• Assist in organizing recruitment drives and walk-ins.
• Support pre-employment processes including document collection and onboarding.
• Build and maintain a strong candidate pipeline for recurring hiring needs in collections.
• Provide timely updates and feedback to candidates throughout the recruitment process.
• Collaborate with team leads and hiring managers to understand role requirements.
• Maintain hiring trackers and generate basic reports as needed.

Requirements:

• Bachelor's degree.
• 1–2 years of experience in recruitment or HR
• Good understanding of the collections, Sales or BPO industry is a plus.
• Strong verbal and written communication skills.
• Ability to work in a fast-paced, target-driven environment.
• Familiarity with MS Office (Excel, Word, PowerPoint).

Preferred Skills:

• Prior experience hiring for voice process, BPO, or collections roles
• Strong networking and interpersonal skills.
• Ability to multitask and meet deadlines.
• Willingness to work flexible hours or weekends, if required for walk-in drives.