Our Culture and Impact

Cvent is a leading meetings, events, and hospitality technology provider with more than 5,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.

Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.

AI at Cvent: Leading the Future

Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.

Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.

We are seeking a strategic, influential, and operations-minded Senior Manager, Sourcing & Housing Solutions to lead the growth, retention, and expansion of a portfolio of mid-market to enterprise clients. This role is responsible for shaping the client strategy, driving long-term account value, and overseeing cross-functional engagement to ensure our Venue Sourcing customers achieve measurable business outcomes.

You will serve as the executive point of contact for high-value accounts, guiding them through product adoption, global expansion, and optimization of Cvent’s Sourcing & Housing solutions. This role will develop account growth strategies, lead renewal and upsell cycles, advocate for customer needs internally, and contribute to long-term product and commercial strategy.

This position requires a leader who can balance strategic thinking with hands-on execution, inspire internal teams, and build deep relationships with senior client stakeholders while driving significant revenue impact.

• Drive a lively and resilient entrepreneurial culture adept at navigating change
• Rapidly build and manage a metrics-driven, customer-focused, consultative sales organization
• Guide, coach and mentor salespeople within the sales team
• Facilitate successful implementation of new programs through the sales organization by ensuring sufficient process is in place; foster an organization of continuous improvement
• Oversee, implement, and manage accurate sales forecasting, planning, and budgeting processes
• Monitor data capture and use of reporting tools to track performance, while providing accurate and timely management reports on team metrics
• Evaluate existing sales compensation structure and define proposed changes to improve company and individual performance; establish a strong performance management culture
• Provide leadership through innovation, collaborating with sales, marketing, and technology leadership to identify key market opportunities and growth areas within the sector and ensure optimal support of sales activity
• Acquire and integrate industry knowledge related to general trends, emerging technologies and competitors
• Meet or exceed assigned sales objectives and quotas, balancing short-term efforts and long-term, maintaining success of core products while developing new revenue streams
• Represent Cvent at industry events and client meetings, support the sales team in developing executive-level relationships and negotiating large deals

• Ability and willingness to travel approximately 25% of the time
• 5-10 years in hospitality sales, particularly group sales/MICE space
• Knowledge of Cvent strongly preferred
• Bachelor’s degree required; advanced degree preferred.
• Demonstrable experience in account management, customer success, or strategic consulting within SaaS, hospitality, travel, or event management industries.
• Demonstrated success managing enterprise-level accounts and multi-million-dollar portfolios.
• Strong professional presence with the ability to communicate effectively and collaborate across all organizational levels.
• Proven track record of driving revenue growth, leading negotiation cycles, and directing account strategy.
• Deep understanding of solution selling, customer lifecycle management, and cross-functional leadership.
• Highly analytical, with experience generating strategic insights from customer and market data.
• Proficiency with Salesforce and MS Office; strong comfort with SaaS ecosystems and business applications

This job posting is intended to comply with all applicable laws. Due to the remote nature of this position, if we learn during the course of our recruitment process that, due to an applicant’s location, further information about the position is required, including certain salary information, this information in this posting will be supplemented accordingly.

Physical Demands
Multiple positions may be filled from this announcement.
We are not able to offer sponsorship for this position.