Job Description

Talent Acquisition Specialist

Location: Kolkata

Who we are: Founded in June 2016, Mihup is an AI-powered conversation intelligence platform that provides real-time personalized insights to contact center agents to improve sales and customer experience - resulting in revenue growth, reduced customer churn, and improved brand image. Our team is composed of engineers, machine learning scientists, and product specialists from leading institutions. Our clients include global Fortune 500 companies, and we are on track for aggressive expansion in India and globally. We are backed by Accel Partners and Ideaspring Capital.

Role Overview: Mihup is seeking a dynamic and experienced Talent Acquisition Specialist to join our HR team. As a Talent Acquisition Specialist, you will play a crucial role in identifying, attracting, and hiring top talent to support our company's growth and success. The ideal candidate will have a proven track record in full-cycle recruiting, a deep understanding of sourcing strategies, and a passion for building high-performing teams.

Key Responsibilities: The responsibilities include but are not limited to the following –

• Collaborate with hiring managers to understand staffing needs and develop tailored recruitment strategies.
• Source and attract qualified candidates through various channels, including job boards, social media, professional networks, and industry events.
• Conduct initial screenings to assess candidate qualifications, skills, and cultural fit.
• Coordinate and manage the interview process, ensuring a positive candidate experience.
• Provide guidance and support to hiring managers in the selection and decision-making process.
• Extend job offers and negotiate terms of employment, collaborating with the HR team and management.
• Build and maintain a strong pipeline of potential candidates for current and future positions.
• Stay informed about industry trends, market conditions, and innovative recruiting techniques.
• Ensure compliance with all relevant employment laws and regulations.
• Contribute to continuous improvement in recruitment processes and strategies.

Key Skills:

• Full-cycle recruitment proficiency, from sourcing to onboarding.
• Expertise in candidate sourcing through diverse channels and networks.
• Skilled in conducting effective interviews and assessing cultural fit.
• Strong candidate relationship management for a positive experience.
• Excellent communication skills, both written and verbal.
• Collaborative approach with hiring managers and cross-functional teams.
• In-depth knowledge of industry trends and competitive talent landscapes.
• Negotiation prowess for job offers and employment terms.
• Data-driven decision-making through analytics and KPI tracking.
• Efficient time management for handling multiple recruitment processes.
• Adaptive to changing business needs and innovative recruitment approaches.
• Compliance knowledge in employment laws and regulations.
• Employer branding contribution to promote a positive company image.
• Problem-solving ability to identify and address recruitment challenges.

Education & Experience:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 5-6 years of experience in full-cycle recruiting or talent acquisition, at least 2 years experience in IT recruitment.
• Proven success in sourcing and attracting top talent for various roles.
• Strong knowledge of recruitment best practices and industry trends.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Experience with Applicant Tracking Systems (ATS) and other recruitment tools.

Compensation:

We offer competitive compensation packages as per or over market standards.