Job Description: Sales Manager (Account CEOs)

Location: Delhi/Mumbai

Who We Are:

Founded in June 2016, Mihup is a trailblazing AI-powered conversation intelligence platform. We specialize in providing cutting-edge interaction analytics for contact centers, revolutionizing the quality assurance process and enhancing agent performance. Our dynamic team comprises brilliant minds in engineering, machine learning, and product development, sourced from top-tier institutions. Mihup proudly collaborates with India's elite enterprises, including global Fortune 500 companies, and our sights are set on dynamic expansion both within India and internationally. We are strongly backed by industry leaders such as Accel Partners and Ideaspring Capital.

Role Overview:

Are you a results-driven Sales Manager with a passion for achieving sales excellence? At Mihup, we are seeking a Sales Manager who will spearhead the growth of our Conversation Analytics product. The candidate should take full ownership and be the CEOs of each of the Accounts. The ideal candidate should possess a proven track record of closing Qualified Leads and surpassing revenue targets. Your prior experience in domestic SMB/Mid-Market sales within B2B enterprise software or SaaS/Cloud-based product companies is invaluable. We embrace diversity and are dedicated to nurturing an inclusive culture founded on respect for all individuals. Join us in our mission to recruit, develop, and retain talented professionals from all walks of life.

Objectives of this Role:

• Achieve remarkable growth and exceed sales targets.

• Cultivate leads and foster enduring client relationships.

• Realize company objectives through strategic planning, setting sales goals, meticulous performance analysis, and forecasting future success.

• Continuously enhance personal leadership, recruitment, and training capabilities, while ensuring the sales team employs effective strategies to meet revenue objectives.

Key Responsibilities:

Your pivotal role includes, but is not limited to:

• Securing new logos with strategic accounts in the Enterprise Segment.

• Devising a focused and precise logo acquisition strategy.

• Expanding Mihup's applications in existing and newly acquired accounts to optimize customer benefits.

• Establishing vital C-Level relationships, transforming them into industry advocates.

• Elevating the value proposition in all interactions to facilitate successful negotiations.

• Strategizing, documenting, and spearheading the expansion of Mihup's usage among your clientele.

• Developing a profound and comprehensive understanding of each customer's business.

• Identifying all crucial data use cases and decision-making centers to amplify Mihup's impact within organizations.

• Orchestrating and leveraging Mihup's teams to maximize your influence in sales endeavors.

Education & Experience:

• Bachelor’s/Master’s Degree in any field.

• 4-5 years of experience in successfully selling SaaS solutions in

the Enterprise segment.

• Previous experience in selling Cloud Telephony/Contact Center as a Service (CCaaS)/AI SaaS CRM products is imperative.

Key Skills:

• Proven ability to generate a robust sales pipeline rapidly.

• Profound knowledge of segment priorities, buying processes, cycles, and the decision-making ecosystem.

• Background in selling usage-based SaaS solutions or other AI/ML technologies.

• Demonstrated prowess in solution selling.

• Outstanding communication skills and confidence when engaging with C-Level, Engineering, and Architect level stakeholders.

• Proficiency in hunting within greenfield markets while expertly consulting with existing accounts for expansion.

• Strong familiarity with CRM/Sales Management Tools (Hubspot, Salesforce, Freshworks).

• Exceptional presentation skills and adaptability in high-pressure situations.

• We are searching for someone who can embody the role of an Account CEO/Account Director!

Compensation:

We offer highly competitive compensation packages that meet or exceed market standards.

Join us at Mihup and be a part of a ground breaking journey to redefine conversation intelligence and empower enterprises worldwide. Your dedication and expertise will drive our mission forward, while you enjoy rewarding compensation and professional growth opportunities. Together, we will transform the future of AI-powered analytics.