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Strategic Ecosystem Director (Partners/Alliances)



Paris, France
Posted on Tuesday, May 14, 2024

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.

Strategic Ecosystem Director (Partners/Alliances)

Why We Have This Role

Qualtrics is on the lookout for a proactive, collaborative Strategic Ecosystem Director seller that can help us target new Partner Ecosystem business within the French and Middle East markets. We’re helping the world’s leading companies improve experiences. Our solutions allow our clients to have a 360° view of the entire experience enabling them to uncover what matters most to clients and employees with the ability to take action in real time.

As a senior Ecosystem leader, you will be responsible for developing and executing strategies to build incremental revenue streams for Qualtrics through enabling and managing key opportunity sourcing partners and strategic alliances in the region. You will support the definition of the overall Partner Strategy for the region, lead Partner enablement plans and execute joint GTM plans that drive growth in this market.

Get to know more about our Partnerships here:

How You'll Find Success

  • Relationship building - drive stakeholder mapping to build relationships with multiple contacts within a partner organisation
  • Negotiation skills - negotiate like a professional with give and take
  • Competitive edge - but can put them self in others shoes and have empathy
  • Taking the initiative - understands the expected outcome, gets the context, and then works in a highly entrepreneurial manner to get it done
  • Highly communicative and influencing effectively, creating trust at the team level.

How You’ll Grow

  • By joining Qualtrics, you become part of a team that dares to pursue groundbreaking experiences.
  • Our mission is to build technology that positively impacts businesses and makes them more human.
  • As a member of our global organisation, you will take ownership of a dedicated territory. Your responsibilities will include developing a robust strategy designed to drive demand and revenue.
  • We encourage big-picture thinking and foster an environment that embraces innovation and creativity. You will build relationships with multiple decision makers in an account and educate them on the value of Qualtrics.

Things You’ll Do

  • Build and maintain positive relationships with strategic partner, including developing a robust ‘execution’ plan that defines how Qualtrics & the key partners will deliver on annual targets in region
  • France and Middle East will be the main focus; other regions may be covered as business needs arise.
  • Drive partner referral pipeline to Qualtrics Sales Executives
  • Train and influence key partner sellers by refining value propositions to meet specific client needs and facilitate client introductions to Qualtrics
  • Engage new partners through a programmatic approach to ensure we work with partners that will help increase metrics like deal size and win rates
  • Identify, develop and execute on clear joint partner sales GTM activities to ensure YoY growth (demand generation activities, sales strategy)
  • Develop compelling Partner Value Proposition content that will drive executive engagement with key Partner sellers and leaders
  • Work with Qualtrics’ Partner Marketing team to identify and drive market awareness in region, including the planning and delivery of external events & communication campaigns
  • Lead QBRs with Sales Leadership & the Partners to ensure joint ownership of sales & pipeline targets
  • Collaborate with Qualtrics’ Sales teams to ensure appropriate engagement & drive deals forward

What We’re Looking For On Your CV

  • Minimum of 5 years’ experience driving, leading & managing tier-1 partner/alliances business initiatives within a SaaS environment
  • Minimum of 10 years working in either Tech or Transformation positions, ideally with a strong track record of either direct or indirect sales - within a consulting/professional services environment
  • Prior experience in a similar role developing & executing on a regional Execution plan and a strong track record of success in building strategic relationships with priority partners
  • Business level proficiency in French and English. Business level lproficiency in Arabic nice to have.
  • Experience driving a programmatic approach to account engagement & sales origination
  • Strong track record of running joint GTM campaigns with Partners to generate pipeline as well as to raise external awareness of Partner specific value propositions
  • Demonstrated track record of driving pipeline & revenue and consistent attainment to targets
  • You are open to travel up to 50%
  • You are an expert alliance and/or client leader with the ability to initiate and develop complex partnerships that deliver results
  • Relevant experience working with partner sales and delivery functions
  • Excellent written and verbal communication skills and competency in communicating at an executive level

What You Should Know About This Team

  • Our team is a group of driven individuals who are intelligent, organised, and dedicated
  • Goal-Oriented Approach: we pride ourselves on being a team that not only understands but also contributes to the achievement of the company's primary objectives. Every single task we perform is aligned with these goals
  • Collaborative Environment: partnering with teams across different locations, we foster a culture where smooth communication and collaboration reign supreme. We work together to accomplish our goals and support the rapid growth of Qualtrics

Our Team’s Favourite Perks and Benefits

  • Qualtrics Experience Program - a bonus each year for an experience of your choosing
  • Worldwide and diverse community that enjoys helping each other
  • Our offices are in the centre of our work life and we take pride in creating an open and collaborative work space
  • At Qualtrics we are constantly working to create an environment where everyone feels safe and comfortable coming to work and can, as a result of our culture, make their best possible contribution to our team

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays, Tuesdays and Thursdays. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

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