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Senior Product Manager

Qualtrics

Qualtrics

Product
Kraków, Poland
Posted on Thursday, June 20, 2024

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.

Senior Product Manager

Why We Have This Role

Product Managers at Qualtrics are leaders who guide new product ideas from an initial concept to a global launch. Along the way, they collaborate with world-class engineers and designers to maximize each product’s impact. By combining end-user value with business value, they ensure a clear, single point of accountability for the performance of the product and business.

How You’ll Find Success

The ideal candidate will have a strong product management background, experience leading large projects, and have a well-rounded technical background. A great product manager sits at the intersection of business, technology, and design. The candidate also possesses a rock-solid background in data analysis, insight, and converting data into digestible business intelligence and actionable information. The candidate should also have a business background that enables them to support a process of researching, analyzing, and reporting on business development activity. You’ll be customer-obsessed, strategic, detail-oriented, and highly creative driving with the following primary responsibilities.

How You’ll Grow

If you want to build your career with direct Enterprise product management experiences while growing as a product leader that defines software to make life better for millions of employees and customers, then join us!

Things You’ll Do

This role will drive launches from the strategic roadmap of the platform. Examples might include product iterations for the extensible portfolio of Qualtrics communication channels like Email, SMS, WhatsApp, Microsoft Teams, and Slack. Or helping in areas like globalization and accessibility, truly expanding the reach of Qualtrics to every customer and employee in every organization worldwide. Or helping to build top compliance and critical features CIOs and CTOs expect from world-class enterprise products.

What We’re Looking For On Your Resume

  • 5+ years of product management experience
  • Lead and drive products within the context of a broader product goals, strategy and roadmap.
  • Incorporate data, research and market analysis to inform product requirements.
  • Understand Qualtrics’s strategic and competitive position and deliver products that are aligned with our mission and recognized best in the industry.
  • Develop and implement a company-wide go-to-market plan, working with all departments to execute
  • Build and improve processes for collecting customer feedback, building requirements, and maintaining a long-term roadmap
  • Participate in the business development and partnership-building activities
  • Collaborate with other groups within the company to orchestrate successful product outcomes, including: Sciences teams, Engineering, Design, Technical Program Management, Delivery, Support, Customer Success, and Product Marketing
  • Minimum: BS degree in technology

What You Should Know About This Team

The Qualtrics XM PlatformTM is a system of action that helps businesses to attract customers who stay longer and buy more, to engage and empower employees to do the best work of their lives, to develop breakthrough products people love, and to build a brand people can’t imagine living without.

Joining Qualtrics means becoming part of a team bold enough to chase breakthrough experiences - like building a technology that will be a force for good. A team committed to diversity, equity, and inclusion because of a conviction that every voice holds value, with a vision for representation that matches the world around us and inclusion that far exceeds it. You could belong to a team whose values center on transparency, being all in, having customer obsession, acting as one team, and operating with scrappiness. All so you can do the best work of your career.

Our Team’s Favourite Perks and Benefits

  • Annual Leave: 20 or 26 annual leave days per annum plus an additional day for each year of service (to a max of 5).
  • Private Medical Insurance- Luxmed health & dental cover for you and your dependants.
  • Commuter Assistance- Up to the value of 80 PLN net a month for public transport.
  • Savings Plan- Two company saving plans provided by Nationale Nederlanden: Employee Capital Plan (PPK) & Employee Saving Plan (PPO)
  • QED PROGRAM- Qualtrics Engineer Development (QED) program: support, engineering learning activities up to 10% of engineering work time each quarter.
  • Wellness- Up to the value of 800PLN gross per quarter can be reimbursed for a variety of wellness activities via our dedicated platform
  • A choice of Multispot cards available.
  • Our employee assistance program with Unum provides counselling and wellbeing support to all employees
  • Experience bonus- 7000 PLN gross per annum. Qualtrics experience bonus is a program designed to provide experiences to our employees they might not otherwise have.
  • Group Life & Income Protection Insurance
  • Glasses/Contact lenses Reimbursement
  • Free breakfasts, lunches, snacks, and drinks for everyone in the office
  • Tax-deductible expenses (up to 75% depending on role)

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

​​Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Qualtrics Work Experience - As we look to the future, we believe that our teams are better together. Being together will help us learn more, grow faster and ultimately deliver better results for our customers and Qualtrics. Roles tied to an office location work 4 days per week in the office together and 1 day from home, with a strong spirit of flexibility around taking time for personal, health, and family moments in our work weeks. Our managers work with their teams to create a collaborative, engaged work environment, and arrangement that works for each of our team members.

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