At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 22K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Proposal Senior Specialist

Why We Have This Role

Qualtrics is looking for a full-time Proposal Senior Specialist who loves working with Sales in building value propositions. Our ideal candidate has a Bachelor's degree (Technical Writing, Business Strategy, Marketing, or Social Sciences), 1-2 years of proposal or bid writing experience, and industry experience relevant to survey/market research. If you have high-level proposal management skills to author and edit technical and persuasive content, experience developing winning proposals or coordinating RFP responses, and experience with survey or market research, Qualtrics could be the place you've always dreamed of.

How You’ll Find Success

You’ll know you’re doing a great job when our sales team comes to you for proposals. You can write compelling work, have excellent organisational skills, can multi-task, and manage your time and deal teams effectively. Successful candidates will display the following skills:

• Delivers high quality work. Reliable and productive.
• Looks for opportunities for improvement
• Can read between lines to draw deep, rich audience value messaging
• Receptive to feedback and coaching; applies what is taught
• Comfortable in adapting proposal management framework to produce extraordinary results, even against challenging deadlines
• Able to apply deadline discipline
• Understands/directs project to desired result/post-project outcome
• Directly answers requirements with compliance focus
• Can translate technical content into the tone and flow of a proposal and substantially simplify/shorten complex technical jargon
• Can follow strict client guidelines around format and submission
• Understands and follows legal compliance processes
• Enforces a high standard for executive messaging on client current state, Qualtrics solution, and value proposition
• Can research, articulate client technical jargon

How You’ll Grow

Personal development is very important to the leadership team at Qualtrics. Every quarter every member of the Proposal Team is required to spend dedicated time on personal development projects. These projects involve pursuing any interests the employee may have. Projects often include cross-functional projects and mentorships, pursuing certifications in areas of interest, focusing on building up particular skill sets, or any other sort of passion interests the employee may have. We care about the whole person, not just what they can provide the team. Caring for the whole person means giving them the space to pursue their interests.

Things You’ll Do

• Ownership a key regional/global team or department function
• Lead and/or run the proposal creation process for the responses Qualtrics develops in conjunction with RFPs and RFIs (requests for information) received
• Develop and maintain compelling, persuasive RFP content that demonstrates the value of our Experience Management and Research Services offerings
• Build compliant responses to RFPs/RFIs
• Work with the proposal team to support the sales team with client-facing, written and visual communications
• Build on prepared templates to create visually appealing proposals that communicate Qualtrics’ value and delight customers
• Review proposals to ensure a precise product ready for client review; proofread for content, grammar, style, formatting; edit, organize, and pull attachments and exhibits
• Consistently implement Qualtrics brand messaging, including tone, style, and theme, within all responses. Effectively demonstrate and promote the Qualtrics value proposition
• Liaise with Qualtrics’ subject matter experts to inform responses to RFPs and/or to support the maintenance of content organized in knowledge base, including its technical accuracy
• Partner directly with Sales teams to close process knowledge gaps, communicate the value of the Proposals team, and improve internal workflows
• Creation of microsites to visually and interactively communicate the value
• Mentorship and leadership to junior proposals members

What We’re Looking For On Your Resume

• 2-3 years of experience in deal desk, finance, or sales operations roles
• Undergraduate degree in Business, Finance, Marketing, Economics, Strategy, Statistics or other relevant majors
• Strong analytical and quantitative skills, with the ability to interpret large, complex data
• Excellent communication and interpersonal skills for effective collaboration with cross-functional teams
• Working knowledge of Sales organisations, Sales quotas, and CRM platforms (i.e. Salesforce.com)
• Detail-oriented with strong organisational skills to manage multiple concurrent deals
• Experience delivering against multiple priorities at the same time along with strong attention to detail, planning and the ability to work in a dynamic environment.

What You Should Know About This Team

The Proposals Team at Qualtrics is a very close and tight-knit group of high performers and empathetic, helpful, knowledgeable people. We love supporting each other almost as much as we love supporting Sales. Members on this team become life-long friends and colleagues. We love to challenge each other, have fun together, and celebrate each other's successes. If you’re looking for a supportive and fun team, you’ve found it.

Our Team’s Favourite Perks and Benefits

• Qualtrics Experience Program - A bonus each year for an experience of your choosing
• Worldwide and diverse community that enjoys helping each other
• At Qualtrics we are constantly working to create an environment where everyone feels safe and comfortable coming to work and can, as a result of our culture, make their best possible contribution to our team