Senior Customer Solutions Engineer
Sysdig
Other Engineering, Customer Service
New Delhi, Delhi, India
What you will do:
Reporting to the Senior Director of Customer Success you will be the technical authority on the Sysdig Platform and become the customer’s go-to advisor.
You will help with customer onboarding, thus driving adoption.
You will understand the customer’s requirements, challenges, and what outcomes and value they are expecting in their Sysdig journey.
What you will bring with you:
You will have a proactive approach and be a team player who strives to inspire customer loyalty.
You are the driving force in building customer relationships, including implementation, renewal, and identification of expansion opportunities.
You will be an expert in cloud native technologies with multi year experience.
What we look for:
You have experience working either in a Cyber Security role or with Cloud Ecosystems in either an engineer or professional services role.
You bring 5 years minimum post-sales experience with a focus on growing and retaining customers.
Experience with Linux, Helm, Terraform, Kubernetes, or Cloud Platforms
When you join Sysdig, you can expect:
- Extra days off to prioritize your well-being
- Mental health support for you and your family through the Modern Health app
- Great compensation package
