Company Description

Hello! We're Teya.

Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance.

At Teya we believe small, local businesses are the lifeblood of our communities.

We’re here because we don’t believe there’s a level playing field that gives small businesses with a fighting chance against the giants of the high street.

We’re here because we see banks and legacy service providers making things harder for them. We don’t think the best technology or the best service should be reserved for those with the biggest headquarters.

We’re here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us.

Become a part of our story.

We’re looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.

Job Description

What will you be doing?

As an Account Manager for Partnerships, you will play a pivotal role in nurturing and growing relationships with our existing integration and ISV (Independent Software Vendor) partners. You will be responsible for managing partner accounts, identifying upsell and cross-sell opportunities, and ensuring successful technical integrations. Your work will be critical in cultivating strategic partnerships that deliver significant long-term revenue streams to Teya through integrated solutions and expanded market reach. To do that, we're looking for someone to:

• Relationship manage - Maintain and strengthen relationships with existing partners, serving as their primary point of contact and advocate within Teya

• Identify growth opportunities - Work closely with partners to identify cross-selling and upselling opportunities that benefit both parties

• Support technical integrations - Develop working knowledge of our technical integrations to effectively support partners through implementation processes

• Drive partner success - Monitor partner performance metrics and collaborate on strategies to enhance mutual success and revenue growth

• Enable partners - Equip partners with the necessary tools, resources, and product knowledge to effectively represent and integrate with Teya's solutions

• Reporting and Documentation - Maintain detailed records of partner activities, performance metrics, and account plans in our CRM system (Hubspot)

Qualifications

What are we looking for?

• A demonstrated background in account management or partner management, preferably in a technology-focused business

• Experience working with integration partners and ISVs is highly desirable

• Ability to understand technical concepts and communicate them effectively to non-technical stakeholders

• Strong relationship-building skills with a focus on long-term partnership development

• Strategic thinking with the ability to identify growth opportunities within existing partnerships

• Detail-oriented and highly organised, with the ability to manage multiple partner relationships simultaneously

• Familiarity with CRM software (Ideally HubSpot)

• Proactive problem-solving approach and ability to work independently

Additional Information

What can we offer you?

• 25 days of Annual Leave + Bank Holidays

• Clearly defined career progression ladder and growth opportunities within the business

• Thorough onboarding and training

• Physical and mental health support through our partnership with GymPass, 1-1 therapy sessions, meditation sessions and access to digital fitness and nutrition apps

• Extended and improved maternity and paternity leave choices

• Private Medical and Life Insurance