Sales Enablement Specialist
Teya
Location
Madrid
Employment Type
Full time
Location Type
Hybrid
Department
Spain Operations
Hello! We're Teya.
Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance.
At Teya we believe small, local businesses are the lifeblood of our communities.
We’re here because we don’t believe there’s a level playing field that gives small businesses with a fighting chance against the giants of the high street.
We’re here because we see banks and legacy service providers making things harder for them. We don’t think the best technology or the best service should be reserved for those with the biggest headquarters.
We’re here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us.
Become a part of our story.
We’re looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.
The Sales Enablement Specialist is responsible for enabling Inside Sales, Field Sales and Partnerships to sell consistently, confidently and at scale.
You will own the Sales Academy, playbooks, tools and training programmes that help new joiners ramp quickly, and existing sellers keep improving their performance.
You sit at the intersection of Sales, Partnerships, Marketing and Operations, turning strategy into simple, practical tools and routines that the frontline teams can use every day.
Mission
Enable and retain high‑performing sales and partnership teams in Spain by:
Building and maintaining a clear sales Academy and playbook across Inside Sales, Field Sales and Partnerships.
Reducing reactive, ad‑hoc support by creating scalable, self‑serve content and tools.
Equipping managers and team leads with systems, content and insights so they can coach effectively.
Key responsibilities
1. Academy & content ownership
Own the Spain Sales Academy for Inside Sales, Field Sales and Partnerships.
Maintain and continuously improve playbooks, battlecards, objection handling guides, talk tracks and templates for each channel and segment.
Localise global enablement materials to the Spanish market (products, pricing, compliance, competitive landscape).
Ensure all content is easy to find and up to date across the chosen channels (Confluence, HubSpot, LMS, etc.).
2. Onboarding & ramp‑up
Design and run structured onboarding programmes for new Sales and Partnership team members (0–90 days).
Coordinate with Hiring Managers to align onboarding plans with role expectations and KPIs.
Track time‑to‑first‑deal, time‑to‑quota and certification rates for new hires and adjust onboarding accordingly.
Support cross‑training between channels (e.g. Inside Sales ↔ Field Sales ↔ Partnerships) when the business needs flexibility.
3. Ongoing training & skills development
Plan and deliver regular training sessions (product, process, tools, sales skills) for all three teams.
Run coaching sessions, refreshers and scenario‑based workshops based on performance gaps and feedback from managers.
Partner with Marketing and Product to ensure new launches and changes are translated into clear sales narratives and training.
Introduce simple certifications / checklists to validate that critical knowledge and behaviours are in place.
4. Systems, tools & data for sales excellence
Act as a power user and champion for core sales tools (e.g. HubSpot, reporting dashboards, dialers/communication tools).
Work with Sales Operations / Product Ops to simplify processes and improve CRM hygiene (fields, stages, snippets, templates).
Build and maintain dashboards and simple reports that help managers and team members understand performance and focus areas.
Use data to spot patterns (e.g. common blockers, low‑conversion stages, recurring questions) and address them with enablement content.
5. Reducing reactive workload & improving self‑serve
Identify top recurring questions and issues from Inside Sales, Field Sales and Partnerships.
Convert them into self‑serve resources (FAQ, short Looms/videos, one‑pagers, checklists) to reduce the need for 1:1 support.
Monitor adoption and continuously close the loop so that fewer blockers require ad‑hoc intervention from managers or ops.
6. Cross‑functional alignment
Align closely with Sales Managers, Partnerships Leads, Marketing, Product, and Operations to understand priorities and upcoming changes.
Ensure all teams have a consistent story, positioning and process towards merchants and partners.
Bring field feedback (from calls, visits, partner meetings) back into product, pricing and process discussions.
Profile & experience
Must‑haves
Experience in sales, partnerships, or sales enablement in a fast‑paced environment.
Strong understanding of B2B sales motions
Hands‑on experience with CRM systems (preferably HubSpot) and sales reporting.
Proven ability to translate complex topics into simple, practical training and content.
Excellent communication skills in Spanish and English (written and spoken).
Nice‑to‑haves
Previous experience working with small, scaling commercial teams, where one enablement role supports multiple channels.
Experience designing or delivering sales training programmes (classroom, remote or hybrid).
Familiarity with Tableau or similar BI tools.
Traits
Operator mindset – comfortable getting into the detail of processes, tools and reports.
Teacher / coach mindset – patient, structured, able to make others feel confident and supported.
Data‑informed – uses numbers and feedback to prioritise initiatives and measure impact.
Builder – enjoys creating from (structures, templates, frameworks) rather than just maintaining.
Collaborative – works comfortably across Sales, Partnerships, Marketing, Product and Operations.
Teya is proud to be an equal opportunity employer.
We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all.
If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.
