Client Director (Professional Services)

OPENTEXT
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

The Opportunity:

The Client Director will be part of the Emerging Markets Africa region PS sales team. The Client Director works closely with the Account team, including Sales, Technical pre-sales, Value Engineering to develop and sell the digital strategy for information management for our clients.

Your impact

You will be the primary contact for the selling of services opportunities.

Your role will put you at the heart of the client's needs and constraints (budgetary, legal, regulatory, etc.) and will make you one of the client's privileged contacts at OpenText. You will actively participate in the sale of innovative business solutions to meet the increasingly high expectations of our customers and reaching your targets. You come from a business focused technology background dealing with both users and technicians and will have commercial acumen and knowledge of the sales environment. Services project experience is also important.

What the role offers

• Develops long term sales pipeline to increase the company's market share in specialized area of Professional Services (PS) including Learning/Education Services.
• Use specialty expertise to seek out new opportunities for customer value by expanding and enhancing existing opportunities to build the pipeline in and drive pursuit in specialty area of PS.
• Sell complex solutions to customers on a partnership basis.
• Focus on growing contractual PS extensions for large accounts with more complexity, to higher- total contract-value renewals.
• Establish a professional, working, and consultative, relationship with the client, including the C- level for mid-to-large accounts by developing a core understanding of the unique business needs of the client within their industry.
• Maintain and use overall cross-portfolio knowledge to support account leads with integration of solutions.
• Contribute to enduring executive relationships and maintain expertise on IT at all levels new applications, maintenance, typical budgets of the CIO's, typical objectives, measures, metrics.

What you need to succeed

• University or Bachelor's degree; Advanced University or MBA preferred.
• Strong track record of selling professional services to a wide variety of clients, deals totaling at least $3 million in annual fees,
• Project management skills required.
• Experience selling Professional Services under one or more of the following product portfolios is key: Cybersecurity, IT Operations Management (ITOM), Application Development Management (ADM), Artificial Intelligence & Analytics (AI&A) and Content Management.
• Uses C-level engagement skills in collaboration with account leads to offer value-add solutions to the client.
• Understand and sells high value software solutions.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at [email protected]. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.