Hiring Manager: Rei Konishi

Talent Acquisition Advisor: Tomo Yamane

Job Code Level: SGP4

Refer Your Friends!

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Our cloud computing platform, OPENTEXT Trading Grid, eliminates the ongoing
complexities and costs of do-it-yourself B2B integration. OPENTEXT Managed Services
enables customers to offload complex B2B e-commerce requirements to OPENTEXT,
resulting in improved customer satisfaction, increased revenue and lower total cost of
operations. OPENTEXT enables businesses to streamline new product launches, digitize
accounts payable, automate warehouse receiving, conduct e-invoicing and e-payments and
increase global supply chain visibility.

OPENTEXT enables its customers to become Active Businesses, where information flows
freely throughout a company’s supply chain. By strategically leveraging this information,
they gain an extraordinary competitive advantage.

Position: Account Executive
Reports to: Sales, Operating Officer, Japan
Location: Tokyo
HQ Japan – OPENTEXT K.K.

Basic Summary
 The “Account Executive” is an extremely important position for OPENTEXT Japan; this
position is a senior position.
 This position need to cover “The strategic Customer for Opentext”, approx. 8 customer
of top 40 strategic customers..
 This position requires autonomy, strategic thinking, self-motivation and a can-do attitude.

 Responsible for all the business with “the Account”.
 Instill the value of OPENTEXT services deeply into “the Account” to sustain the
contracts and the revenue from them.
 Widen the sales sphere within the group of “the Account” and its business partners
globally.

 In order to respond to all the needs from “the Account”, the sales activities are to be
based in OPENTEXT Tokyo office.
 Planning, implementing, and executing of the business plan.
 His/her responsibilities encompass sales, marketing, delivery of service, providing postsales support, i.e. to become the strategic business partner for “the Account”.
Size, Scope & Complexity of the Management Challenge

 The candidate is mandated to complete all the initial sales training within 3 months from
the starting date.
 He/she is expected to master all the service line-ups, and the required general technical
skills, and then will, with “autonomy”, engage in sales activities in synergy with the
company’s sales strategy.
Changes, Upgrades or Improvements Required

 This successful candidate will be the account manager of the biggest client in Japan for
OPENTEXT, therefore the attention and expectation on him/her is significantly high.
 He/she is mandated to contact/interface with the Global Management Team for
establishing mid-long term business strategies, as well interact and report to them as
frequently as possible.
Problems to Be Solved

 Have a clear picture of the business of “the Account” from a wider perspective, and
present proposals to contribute to the growth of “the Account” strategically.
 Be accountable for the superiority of OPENTEXT services in terms of both technology
and business.
 Establish and maintain a good business relationship with “the Account”.
 Operation and development of the Nagoya office, and the skills necessary for internal
communication and management with the other business functions.
Interpersonal/Team Skills Required

 The current Solution Consultant is your partner, and it is essential for you to build a
strong relationship with him in a short period of time in order to achieve the business
goals.
 In the Sales team, multi-lateral communication and cooperation with the team members
is important to achieve the annual target as one team. Proactive and purpose-oriented
actions are required. It is equally important to build trust and relationships with other
business units.

 It would be necessary to analyze the competitor to make a strategic business plan, and to
adopt the best tactical strategy. In order to do that, it is also important to have a clear
understanding of the global economy, and industries in addition to the automotive sector.
Other
The vision that OPENTEXT Management Team provides is:
Connecting the World as the #1 B2B Integration Service Company
 This can be attained by – delivering an unparalleled customer experience.
 By offering the most innovative cloud-based solutions and services – through highly
talented and engaged employees.

 Special focus is required for an “unparalleled customer experience”.
 Achievement is not solely the result of sales efforts: In order to win the trust by the
clients; communication and cooperation with other business units internally is
indispensable.
 OPENTEXT is seeking a creative and flexible professional to achieve optimal results at
our firm.

Key Essential Traits:
 Proven sales strategist and performer within the automotive industry.
 Strong solution selling skills with a proven track record of developing business within
Japan’s large, traditional organizations.
 Past success with driving business at the “C” level.
 Knowledge of SCM, Logistics, Procurement, Production etc.
 Proven success building and developing a business of a similar size and scope, with a
can-do attitude.
 Ability to build long-term business, by offering an excellent customer experience.
 A team player who realizes the benefits of internal organizational infrastructure support.
 Accustomed and motivated to reporting to an overseas senior executive.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.