OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT
A Senior Consultant role at OpenText is more than just a job—it’s an opportunity to impact lives. As a key contributor, you’ll be instrumental in developing cutting-edge information management solutions while providing both pre‑sales technical consulting and professional services delivery for Product Lifecycle Management (PLM) and CAD solutions. The role heavily supports OEM and supplier ecosystems—primarily Automotive, with exposure to Aerospace and Defense—by enabling effective product design collaboration, system implementation, and customer adoption.

The role involves customer engagement across the full lifecycle—from technical sales support and demonstrations to solution deployment, training, and ongoing support. The individual will work independently or as part of consulting teams, leveraging deep application, domain, and system knowledge to deliver value-driven PLM and CAD solutions.

WHAT THE ROLE OFFERS
Professional Services & Solution Delivery (50–60%)
• Deliver, implement, test, and support OEM compliant PLM and CAD solutions within customer environments
• Install, stage, configure, and validate hardware, software, and peripheral systems, providing on-site and remote delivery (e.g., 3DEXPERIENCE, Teamcenter)
• Maintain a strong understanding of PLM/CAD applications and varying user proficiency levels
• Review and test software for accuracy and documentation consistency, identifying issues and improvement opportunities
• Support and assist with customer training sessions and enablement activities
Pre-Sales & Technical Consulting (20–25%)
• Provide pre-sales technical support aligned with sales pursuits and Statements of Work
• Conduct customer interviews and technical discovery; develop and deliver solution positioning, proof of concepts, demos, and benchmarks
• Assist in closing sales by communicating the value and benefits of PLM and CAD solutions
• Participate in customer seminars, technical workshops, trade shows, and user group events
Customer Support & Help Desk (10%)
• Respond to and troubleshoot customer PLM, CAD, and system issues
• Log, track, prioritize, and resolve customer cases, performing follow-ups to ensure timely resolution and satisfaction
Continuous Improvement & Knowledge Growth (10%)
• Stay current with evolving PLM, CAD, and related technologies; maintain certifications (e.g., Siemens, Dassault)
• Identify corrective and preventative actions and contribute to internal process improvements, documentation, and best practices
• Mentor customers and internal team members where appropriate

WHAT YOU NEED TO SUCCEED
• Bachelor’s or Master’s degree in Mechanical, Automotive, or related Engineering field, or equivalent experience
• 5+ years of hands-on CAD and/or PLM experience, preferably in an Automotive or OEM supplier environment
• Experience delivering or supporting enterprise PLM solutions
• Experience with PLM/CAD platforms such as Dassault 3DEXPERIENCE/CATIA, SIMULIA, and Siemens NX, Teamcenter, or Simcenter
• Knowledge of CAD data migration, PLM configurations, and OEM design processes and compliance requirements
• Familiarity with UNIX and Windows environments and proficiency in Microsoft Office tools
• Strong communication, presentation, and customer-facing skills with a collaborative and self-motivated work style
• Proven problem-solving abilities, successful project delivery experience, and ability to work independently or in teams
• Willingness to travel up to 25% and support both pre-sales and post-sale delivery activities with a strong customer service mindset

ONE LAST THING
OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at [email protected]. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our Why Join Us page. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $94,100 - $141,100; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

California Residents: The pay range above is a reasonable estimate of salary based on pay scale, candidate experience, skills, and education. In addition to the comprehensive benefits noted above, the role may be eligible for bonus or commissions.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.