Senior Consultant Professional Services Delivery
Webroot
Sales & Business Development
Metropolitan City of Milan, Italy
OPENTEXT - THE INFORMATION COMPANY
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.
Come and join our Professional Services team based in Milano with your commitment as a
Senior Consultant Professional Services Delivery
YOUR IMPACT
You will work closely with Sales, Solution Consultants, and OpenText partners to deliver end to end customer engagements—from solution presentation through implementation. Acting as a trusted technical and business advisor, you will help customers realize the value of OpenText solutions in complex, international environments.
WHAT THE ROLE OFFERS
- Collaborate with internal teams and local partners to position and deliver OpenText solutions
- Analyze customer business processes and requirements to identify suitable EIM solutions
- Advise customers on best practice use of OpenText products
- Design solution concepts, implementation approaches, and enhancements
- Create solutions and technical documentation aligned with customer project requirements
- Act as a technical and business expert throughout complex EIM projects, working with Client Directors, Project Leads, and consulting teams
WHAT YOU NEED TO SUCCEED
- Degree in computer science, business, or a related field, OR 3+ years’ experience in software development, engineering, or IT consulting
- Strong technical IT background with solid understanding of systems, platforms, and architectures
- Knowledge of client/server technologies, networks, operating systems, databases, and cloud environments
- You can take ownership of technical work packages and have the willingness to drive the work packages to success
- Knowledge of core OpenText products (Content Server, Archive Center, etc.) is highly beneficial for the position
- Strong analytical and conceptual skills with a solution oriented mindset, High motivation, self organization, and ability to quickly learn new technologies
- a professional approach to solve technical and organizational challenges
- Willingness to travel occasionally within Italy
- Fluency in Italian and English (written and spoken)
ONE LAST THING:
OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.
At OpenText, you will work on meaningful, high-impact projects with leading global customers, continuously developing your expertise while shaping how organizations manage and extract value from information. This role offers the opportunity to grow as a trusted consultant, influence solution design, and make a visible impact across enterprise environments.
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at [email protected]. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
