Digital Certificates Specialist | Cybersecurity
Webroot
Makati, Metro Manila, Philippines
OPENTEXT - THE INFORMATION COMPANY
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.
YOUR IMPACT
Senior Digital Certificates Specialist will provide technical support for OpenText's customers non-paying Trading partners, Implementations agents, other CS reps, Operations, Internal IT & Security, and Engineering.
Senior also acts at an advisory level for all Digital Certificates specialists and acts for Manager when Manager is not on shift
WHAT THE ROLE OFFERS
- End-to-end ownership of PKI certificate lifecycle management (CLM) across multi-platform environments
- Deployment, validation, and troubleshooting of certificates using OpenSSL, S/MIME, EAP-TLS
- Management of certificates across distributed EDI systems and secure data exchange platforms
- Monitoring and response to OBM alerts tied to certificate events and system dependencies
- Enforcement of CA standards, cryptographic policies, and platform-specific certificate processes
- Cross-functional resolution with Engineering, Security, and Operations
- SME leadership, escalation handling, and process optimization (incl. automation opportunities)
WHAT YOU NEED TO SUCCEED
- 5–7 years of PKI experience (enterprise/cloud)
- Strong expertise in cryptographic protocols, X.509, and CA standards
- Hands-on with CLM systems and certificate automation workflows
- Experience integrating PKI with EDI systems and enterprise applications
- Proficiency in OpenSSL and certificate-based authentication mechanisms
- Strong troubleshooting across distributed, multi-system environments
- Willingness to work onsite in RCBC PLAZA MAKATI, night shift, rotation, and on-call
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at [email protected]. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
